Subscription notifications

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Subscription notifications

Overview

Bizagi Cloud Subscriptions (namely Modeler Services, Studio Collaboration Services, Automation Services, AI, BI), are managed through the Customer Portal.

Whenever a new user is added to a Subscription, a Model or a Projects, either as owner or viewer, the tool sends an email informing about the inclusion.

 

Notifications sent

These notifications are sent by the portal:

 

Hierarchy

Description

Behavior

Sender

CompanyAdmin

An email is sent to the user who has been added as a Company Administrator

Default email.
Always sent.

team@bizagi.com

SubscriptionUser

An email is sent to the user who has been added as a Subscription user, as owner or viewer

Email can be customized.

Email can be disabled.

team@bizagi.com

ModelUser

An email is sent to the user who has been added as a Model/Project user, as owner, editor or contributor

Email can be customized.

Email can be disabled.

team@bizagi.com

BatchUsers

An email is sent to all users who have been added in batch the to a subscription

Email can be customized.

Email can be enabled (is disabled by default)

team@bizagi.com

BatchUsers

For Modeler subscriptions, an email is sent to all users added as responsible in the RACI matrix. They must approve the processes where they participate. It is sent when the process is published and is marked as Requires approval (Enterprise).

 

Default email.
Always sent.

admin@bizagi.com

BatchUsers

For Modeler subscriptions, an email is sent to the managers of users who have approved a process where they have activities in charge (Enterprise).

Default email.
Always sent.

admin@bizagi.com

 

Enable, disable or customize messages

To enable/disable the email, look for the Notify by email option.

To add a customized message click Add message and type your message in the box displayed below.

To Discard a customized message click Discard message.

 

CustomerPortal_97


Last Updated 7/7/2023 10:42:58 AM