Customer portal first steps

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Customer portal first steps

Overview

Before start creating Models in Bizagi Modeler, you must invite and manage the users who have access to the subscription and models.

The subscription owner receives a URL of the Customer Portal with the following format:

 

https://customer-portal-[customerName].bizagi.com

 

Log in the Customer Portal. See Accessing the Customer Portal the first time.

 

CustomerPortal_1_md

 

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We recommend changing your password before the first log in.

 

Sign in configuration

To use Bizagi Modeler you need to sign in to your subscription by using your registered email to get started. Bizagi provides an Accounts module where the sign-in to your subscription is handled. However, if you want to take advantage of the Single Sign On capability, you can configure your authentication with different external identity providers.

 

User configuration

Then you must follow these steps:

 

1. Add users to the company user's pool in the Customer Portal

2. Invite users to the subscription

3. Create a model in Bizagi Modeler

4. Invite editors or contributors to the model

 

For further information consult Managing Modeler Services Users.

 

1. Create users in the company user pool

The Customer Portal holds users for all the services of the Bizagi cloud offering. Therefore, users of your Modeler subscription must belong first to the company user's pool. You need to create a new users in the company pool. See Create users in the company user's pool.

 

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To create users in the company user's pool you must be a Customer Portal administrator.

 

CustomerPortal_5_md

 

2. Invite users to the subscription

Once users are part of the company user's pool, the subscription owner must invite users to your subscription. Log in the Customer Portal, then access Modeler Services, and then add users.

 

CustomerPortal_25_Modeler

 

We recommend to activate the Notify by email option. This options sends an email so users can activate their account.

 

CustomerPortal_14

 

For more information, see Add users to a service subscription.

 

Only after users validate their accounts, they can open Bizagi Modeler under your Bizagi Modeler subscription.

 

Accessing the first time using Bizagi Modeler

Users can use Bizagi Modeler to access the subscription and start working on models.

 

After users are included in the subscription from the Customer Portal. They can install Bizagi Modeler. See Installing Bizagi Modeler.

 

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The installation associated Bizagi Modeler with your Modeler subscription. Every time you open Bizagi Modeler, it will be synchronized with your cloud-based subscription.

 

3. Create a model in Bizagi Modeler

By default there is no models in your subscription, therefore, one subscription user must create a new model.

 

Creating the first model

Once the user accepts the invitation, the model owner is in charge of creating the first model of your Modeler subscription. Open Bizagi Modeler, log in your subscription and select the New Diagram option:

 

NewDiagram

 

4. Invite users to the model

The user who creates the Model is considered as the Model Owner. Both, the Model owner and the Subscription Owner can invite users to contribute. Any of them must log in the Customer Portal, and invite users to collaborate in the project(s).  See Share a workspace. Select the model, and right-click the model, select Share model.

 

CustomerPortal_26_Modeler

 

Search for the user(s) and select their permissions:

 

CustomerPortal_27_Modeler

 

You can also add users in batch. Only a user as a Customer Portal administrator can do this operation. See Add users in batch.

 

Next Steps

After configuring your Customer Portal, you are ready to start your journey in the Process Library.


Last Updated 8/1/2023 10:40:58 AM