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AI Agents bring the power of Generative Artificial Intelligence (Gen AI) directly to your business. These specialized assistants, configured similarly to Generative Pre-trained Transformers (GPT), leverage Azure Open AI to deliver tailored solutions based on natural language instructions, driving innovation and enhancing competitiveness.
AI Agents can target specific business groups to improve customer satisfaction, productivity, and employee engagement. They are particularly useful for:
•Creation: Generate, categorize, and summarize content such as emails, documents, and articles.
•Summarization: Outline or condense lengthy meeting notes, transcripts, or documents.
•Obfuscation: Detect and mask personal information to ensure privacy.
•Categorization: Classify incoming requests, tickets, and cases.
•Translation: Convert data or text into multiple languages.
•Prioritization: Apply priority levels to requests, tickets, and cases.
•Analysis: Identify sentiment, tone, and logical groupings to gain data insights.
Before using Bizagi's AI Agents, it is essential to understand their functionality:
•AI Agents work similarly to Connectors. You configure them, define input parameters, and map outputs to your Data Model. AI Agents outputs are currently limited to Strings.
•AI Agents are organized in a node structure, categorized by business units (e.g., Finance, Marketing, Sales) or projects. This categorization is limited to a single level.
•AI Agents can be configured as an Activity Action within an AI Task (a task exclusively designated for AI Agents in Bizagi) or executed from a button in a Form.
To use AI Agents in Bizagi Studio, follow these configuration steps:
1.Expert view configuration: Manage AI Agents and their Categories in the Expert view under the AI Hub option. You can create, edit, or remove both Categories and AI Agents. When creating an AI Agent, you have the option to use Templates or build it from scratch.
2.Activity Action configuration: In the Process Wizard's Business Rules step, configure an AI Agent as an Activity Action within an AI Task.
3.Form button configuration: In the Process Wizard's Define Forms step, configure a button in a form to execute an AI Agent.
•Execute AI Agents from Activity Actions: Use the Activity Actions wizard to configure the AI Agent’s inputs, outputs, and error handling. Specify whether it runs at the task's start (On Enter) or finish (On Exit).
•Execute AI Agents from Form Actions: Invoke the ability of AI Agents to solve complex tasks by using Form Actions buttons that you configure from Actions and Validations.
•AI Agents using files as inputs: Upload files to AI Agents to generate insights and solutions based on the content.
Last Updated 10/28/2024 3:27:50 PM