Email Configuration

You can configure the email that sends the notifications that were automated and defined Bizagi Studio processes. These notifications play a vital role in the execution of various tasks within a business process. The different ways in which these configurations are performed depend on the email server authentication method. The idea behind each configuration is to establish the email connection parameters within the Management Console. This feature is available for all three environments such as Development, Test and Production.

To configure your Email server authentication visit the Email configuration section.

Email Integration

You can configure your own Email account for Email Integration. The account must be Exchange and cannot use Multifactor authentication. If your don't have an account that meets these requirements, Bizagi can provide the account, just request it by creating a ticket in our support platform.

Enable lookup email

Enables the possibility to retrieve emails from the configured account to be able to Complete tasks via email, without entering the Work Portal.

Enable SSL

As Exchange type does not support SSL. This option is always turned off and cannot be changed.

Connection type

Only Exchange is supported, POP3 and IMAP are not supported

Port

As Exchange type does not support SSL. This option is not editable.

Account

Defines the account that will receive the email replies sent by end users.

Host

The URL for your EWS virtual directory. In other words, the Mailbox service receives the Exchange Web Service URL, which is an .asmx URL, the default URL for Office 365, the URL is https://outlook.office365.com/EWS/Exchange.ASMX.

User name

Defines a valid user name within your Mail server in order to perform the connection.

Password

The previously mentioned user's password.

Web Services

Enable legacy web services (asmx)

Not available

Enable WS-Security

This options grants access to Bizagi secure services (svc). You must request a ticket to activate the WS-Security option, and the Bizagi operations team configures this.

User Name

You must request a ticket to activate the WS-Security option, and the Bizagi operations team configures this.

Password

You must request a ticket to activate the WS-Security option, and the Bizagi operations team configures this.

X509 Find Value

You must request a ticket to activate the WS-Security option, and the Bizagi operations team configures this.

X509 Find Type

You must request a ticket to activate the WS-Security option, and the Bizagi operations team configures this.

X509 Store Name

You must request a ticket to activate the WS-Security option, and the Bizagi operations team configures this.

X509 Store Location

You must request a ticket to activate the WS-Security option, and the Bizagi operations team configures this.

X509 Validation Mode

You must request a ticket to activate the WS-Security option, and the Bizagi operations team configures this.

SMS configuration

Default country code

This code will be used if a user's phone number doesn't have one.

Code validity period

The time in minutes in which the sent code will be valid.

Number of codes allowed

The number of times a user can request a code. Bizagi will not send any more codes if the number of requests reaches this number. Codes can be requested again when the time-out to between requests expires.

Time-out between code requests

The time in minutes that Bizagi will wait before sending new codes after reaching the maximum number of codes allowed.

Provider

Your SMS provider. Currently, our supported provider is Twilio.

Account SID

The security identifier that acts as a user name.

Auth token

The security identifier that acts as a password.

From numbers

The numbers used to send the code according to the end user's location. The default number is used when there is no match for the user's country code. To add a new number, just enter the number and their country codes associated and click pluc icon.

To enable the sending of emails you can do it from Bizagi Studio or from the MC. From the MC you must select the Enable Email toggle switch in the Email Configuration section. If you want to know about email configuration from Bizagi Studio refer to the Completing tasks via Email article. We strongly recommend to do the email configuration on the MC.

The changes and configurations made for the email server authentication, will be reflected both in Bizagi Studio and in the Management Console if done from a Development environment. When changes are made from a Test or Production environment, it is necessary to make a deployment so that they are reflected from Bizagi Studio to the Web Management Console.

Scheduler option

Interval

Configures the interval (in hours, minutes and seconds) for how often the Scheduler service will monitor to see if there are jobs pending.

Web services interface options

Web Services timeout

Configures a timeout for synchronous Web Services. If the value specified is less than or equal to zero, Bizagi ignores it and waits for a reply with success or failure, no matter how long it takes. Since this can cause blockages we suggest setting a value.

Logging Threshold

Bizagi logs interfaces that last more than this time.

Entity options

Attributes length maximum threshold

Parameter entities in the Work Portal are handled in Cache if the number of attributes in the entity is less than the first parameter AND the number of records is less than the second parameter.

Parameter entities that have more attributes or more records than the thresholds will be loaded on demand (accessing the DB).

These parameters refine the application's performance when there is a large volume of data.

Parameter entities instances cache threshold

Upload Options

Upload max file size (Bytes)

Defines the maximum allowed size in bytes of files to be uploaded.

Use this table to convert to bytes the most common units of measurement for data storage:

The maximum upload file size allowed by Bizagi is 25 MB.

Security

Trusted domains (CORS)

Cross-origin Resource Sharing.

Define the domains that can interact with Bizagi. If you have not defined a domain, all the domains are enabled. Domains should be comma separated.

Cancel Notifications options

Disable cancel notifications

When this option is selected, cancel notifications will not be sent. Cancel notifications are sent to all users who have pending tasks in a case that is canceled in the Work Portal.

Include events on notifications

When enabled,  the canceled case notifications are sent to all users allocated to the case events.

Log options

Enable job logging

Enables the logging of information on every job execution

Enable M-M relationship log

When this is selected Bizagi creates a log (Attriblog) in the database when there are any changes (relating or un-relating) in M-M (multiple-to-multiple) relationships

Enable entity logs

Enables the logging of information on entities, and the logs of changes in user configurations.