User management

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User management


This section applies for the version 2.0.3 of the customer portal. If you have a previous version, See Previous version



In this portal, you can manage all the cloud-based services' users of the Bizagi platform. You can also control permissions and roles of the different models or projects of your service subscriptions.



Users accessing the Work Portal of the Automation Service, in your test or production environments, are not managed in the Customer Portal. See Identity and access management.


Depending on your role you can manage users at the following levels:

Company users

Subscription users

Workspace users

Company administrators


Administrators can also manage users based on their roles.


For further information about the different roles and permissions, see Customer Portal users and roles.


The following table summarizes the actions that you can perform at each level.





Create Company users

Create company users in batch

Deactivate users

Remove company administrators

Set / change company administrators


Add users to subscription

Add subscription users in batch

Remove users from subscription

Set / change roles form users in the subscription



Add users to project

Remove users from project

Set / change roles from users in the project



To be part of any service subscription and workspace, all users must belong to the company.