Whitelist

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Whitelist

Overview

Whitelist is a feature in the Customer Portal, where you can manage the list of authorized IP Addresses that can access the different portals of your environments. This includes the APIs that make part of the MC, Scheduler, Automation and Studio Cloud Services, Connectors and Apps. There's one whitelist per environment and it can be managed by users that have administrator permissions. There are three possible IP options: Static, Range and FQDN. These are explained in depth in the following sections.

 

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The Whitelist feature is not included by default. To activate it in your subscription, you must contact customer support. You can do it through this link Bizagi Customer Support.  

 

Configuration

After the Bizagi team activates the Whitelist option a tab will appear in the environments section of the Automation or Bizagi Cloud sections in the Customer Portal. In the Whitelist section, click the Enable whitelist toggle button, and click Confirm in the pop up window.

 

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The activation request may take 3 to 5 minutes to complete successfully. With the refresh button, you can check the status of the request.

 

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If the activation is not successful, you can relaunch it to try again.

 

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Disable the Whitelist for the Automation and Bizagi Cloud Services

In case you wish to deactivate the Whitelist, go to the Whitelist section, click on the Enable Whitelist toggle button, and click Confirm in the pop up window again.

 

Whitelist IP and Domain Management

Add an IP address to the Whitelist

From the Customer Portal, you can add IPs or domains. To do so, go to the Automation Service or Bizagi Cloud Services sections. Then click projects and the the Add button.

 

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Then, a form opens and you must fill in a name for the address, the address type, the IP address and a description. There are three possible types of IP addresses:

•Static: which is an IPV4 address that does not change.

 

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•Range: Includes all the IPs between an initial and final address.

 

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•FQDN: Refers to an absolute domain.

 

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Edit the IP Addresses

You can edit the Whitelist if an IP Address changes. To do so, go to the Whitelist menu, locate the address you want to edit and click the three dots in the row where it is located. Then click the Edit option. The same form from the previous section will open and you will be able to edit any of the fields. After editing, click the Edit button to save your changes and close the form window.

 

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Delete IP Addresses from the Whitelist

You can delete an IP address from the Whitelist if an IP address too. To do so, go to the Whitelist menu, locate the address you want to delete and click the three dots in the row where it is located. Then click the Delete option.

 

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Last Updated 12/10/2024 12:29:44 PM