Overview
In Automation Service, roles are distributed in three main components: managing the subscription, managing the environment, and accessing the production run time environment. Here is a summary of the roles and portals:
•Subscription Administrators: These administrators have higher privileges and can monitor all the services and the project acquired under the company subscription. Admins of any of these cloud environments may grant/revoke admin access to the subscription for others. They also may restart, stop and start up the service of a given environment and monitor resource consumption of environments.
A subscription admin needs an account at www.bizagi.com.
•Environment Administrators: Users who manage or monitor the operations of Test, Staging or Production cloud-based environments. They can configure environment parameters using the Management Console. They can also apply deployment packages and activate maintenance windows.
•Users: Users working on a daily basis with your built processes and applications. Users access the Production environment (the live operating environment).
Users' accounts are integrated to your Access and Identity Management system and managed from your side. Testers are similar to the users in terms of how they use Automation Service. However, testers access either the Test or Staging environments to conduct user-acceptance tests, while users access the Production environment.
Automation Service Portals
Portal name |
Environment |
Role |
URL |
Description |
|---|---|---|---|---|
Customer Portal |
N/A |
Subscription administrator |
https://customer-portal-[company_name].bizagi.com/ |
The Bizagi Customer Portal is a centralized web-based application that lets you manage the users of all the services you acquire from our Bizagi cloud platform: Modeler Services, Studio Cloud Services, Automation Service. In this secure Portal, you can easily manage permissions to access the resources of your cloud services. Once you have purchased a cloud-based Bizagi product you have access to your own Customer Portal to manage users of the given product. Every product purchase under the same subscription is added to the customer portal dashboard. |
Test Management Console |
Test |
Test Environment Administrators |
https://manage-test-[project_name]-[company_name].bizagi.com |
Bizagi's Management Console is a lightweight console used to administer environment parameters, and tasks such as following up on scheduled jobs, setting execution traces, managing scheduler operations, starting the maintenance window and reviewing connection parameters used to integrate with external systems. For each environment you get an independent Management Console; hence, the environment parameters are managed independently. See Management Console. |
Staging Management Console |
Staging |
Staging Environment Administrators |
https://manage-stg-[project_name]-[company_name].bizagi.com |
|
Production Management Console |
Production |
Production Environment Administrators |
https://manage-[project_name]-[company_name].bizagi.com |
|
Test environment's Work Portal |
Test |
Users |
https://test-[project_name]-[company_name].bizagi.com |
Work Portal of the test environment where testers and users involved in user acceptance tests can perform and execute assessments of applications and processes. |
Staging environment's Work Portal |
Staging |
Users |
https://stg-[project_name]-[company_name].bizagi.com |
Work Portal of the staging environment. This environment is a replica of the production environment for testing and quality assurance purposes. |
Production environment's Work Portal |
Production |
Users |
https://[project_name]-[company_name].bizagi.com |
Work Portal where completed business applications are presented to users. Users work in structured or unstructured processes, creating new cases, completing pending activities, or in other ways working with the data of the designed business applications. |
Test environment's App Designer |
Test |
Users |
https://apps-test-[project_name]-[company_name].bizagi.com/editor.html |
Bizagi Apps component used to build apps for Personas and enhance their user experience. This component can only be accessed by users that have the App Editor role configured in the Work Portal. For more information on this component, refer to App Designer. |
Staging environment's App Designer |
Staging |
Users |
https://apps-stg-[project_name]-[company_name]bizagi.com/editor.html |
|
Production environment's App Designer |
Production |
Users |
https://apps-[project_name]-[company_name]/editor.html |
|
Test environment's App Launcher |
Test |
Users |
https://apps-test-[project_name]-[company_name].bizagi.com/AppLauncher |
Bizagi Apps component where published apps are made available for Personas. It provides a customized interface to access the apps that apply to each one. For more information, refer to App Launcher. |
Staging environment's App Launcher |
Staging |
Users |
https://apps-stg-[project_name]-[company_name].bizagi.com/AppLauncher |
|
Production environment's App Launcher |
Production |
Users |
https://apps-[project_name]-[company_name]/AppLauncher |
The following table illustrates the roles and portals of the Automation Service:
Bear in mind that not all the users are authorized to enter every portal. Once Bizagi provisions the environments requested by the customer, some portals are exclusive depending on the user role. However, there are also public portals that can be accessed by all users. The following image summarizes the portals delivered by Bizagi to a company's subscription, as well as the public portals.
Notice that:
•Only Administrators have access to the the Customer Portal and to each environment's Management Console with their admin credentials.
•Each Work Portal has its own users and they may access it using their Work Portal credentials.
•All the users may enter the Help Users guide and Bizagi Xchange. For these sites, no credentials are required.
•All the users may access the E-Learning courses and the Support page. To do so, they need to create an account in bizagi.com.
•Bizagi Apps can only be accessed by users that have the App Editor role configured in the Work Portal.
Next steps
Learn about the Customer responsibilities to configure an AS environment.
Last Updated 1/24/2024 2:49:13 PM