Subscription notifications

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Subscription notifications

Overview

Bizagi Cloud Subscriptions (namely Modeler Services, Studio Collaboration Services, Automation Services, AI, BI), are managed through the Customer Portal.

Whenever a new user is added to a Subscription, a Model or a Projects, either as owner or viewer, the tool sends an email informing about the inclusion.

 

Notifications sent

These notifications are sent by the portal:

 

Hierarchy

Description

Behavior

Sender

CompanyAdmin

An email is sent to the user who has been added as a Company Administrator

Default email.
Always sent.

team@bizagi.com

SubscriptionUser

An email is sent to the user who has been added as a Subscription user, as owner or viewer

Email can be customized.

Email can be disabled.

team@bizagi.com

ModelUser

An email is sent to the user who has been added as a Model/Project user, as owner, editor or contributor

Email can be customized.

Email can be disabled.

team@bizagi.com

BatchUsers

An email is sent to all users who have been added in batch the to a subscription

Email can be customized.

Email can be enabled (is disabled by default)

team@bizagi.com

 

Enable, disable or customize messages

To enable/disable the email, look for the Notify by email option.

To add a customized message click Add message and type your message in the box displayed below.

To Discard a customized message click Discard message.

 

CustomerPortal_97