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The My Cases section lists cases which are relevant to a Stakeholder, as described at My Cases.

Relevance is determined both automatically by Bizagi, and as per a Stakeholder's explicit decision.


This section describes cases presented under the view called Pending.




Cases detail

My cases  infpresentsormation and options, differently from how these are displayed in the Inbox.

The following image considers how the Pending view presents cases:




To learn how the Inbox presents cases instead, refer to Inbox.



Cases are listed in the central panel as shown below:




Options available for each case are described in the table below.




Case information

Notice that the detail shown per case, follows the specification as defined through the Entity template in design time.

If no template was explicitly defined, then Bizagi uses a default one.

For more information about such template setting, refer to Entity Template.


You will also see possible actions for that case, shown per each case's context.


Allows the user to check the case as a favorite. This will automatically set the case to be available through Following.

Process flow

Allows the user to review the process flow.

Start activity

Bizagi displays (or not) this button according to the following:

oIn the Pending group, it is displayed when there are activities allocated to the user. To learn more about the user interface in an Activity visit the Pending Activities article.

oIn the Following group, it will always be displayed.


Displays the users allocated to active Activities.

User detail

When users are hovered, user details are displayed.


Case filter

The case filter will list those processes, which have one or more cases being listed in the central panel, so that you can filter them by clicking on the name of the process.

Notice that by default, All cases is selected, making no filter whatsoever in terms of processes.




Navigation bar (breadcrumb links)

The navigation bar displayed at the top of the central panel allows you to easily locate which process is being set as filter, in a similar fashion to a breadcrumb display.

This information provides navigability given that you may click on the information presented at any time, for instance to go back to removing the current process filter.




State filter

The state filter located at the bottom, allows you to filter cases listed whether if they are overdue (expired), if they expire today, or if they are on-time.




Pages navigation

Use the pages navigation located at the bottom right corner to scroll to further pages.