Manage subscription users

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Manage subscription users


As a subscription owner you can manage the users and their roles at this level.


A Studio Collaboration subscription owner can:


Add users to the service subscription

Change the role or remove subscription users


Add users to the service subscription

To manage users of a service subscription you must be either be a Company administrator, or a service subscription owner.


If you are a subscription owner, log in to the Customer Portal, then access your service subscription clicking the icon of your service on the left menu. Then click Users:




Click Include User. You can start typing the name or email of a user. The user that you want to include in the subscription must be already created as a company user.




You can search and include multiple users at the same time. If needed, you can select the Notify by email check-box, and type a message that Bizagi sends to users included in the subscription. This message includes a link to activate the account. Click the Add button.




Finally click Save.


If the user is added to a subscription for the first time, they receive an email to activate the account.





Set or change roles to users in the service subscription

If the subscription owner wants to change the role of a user in a subscription. Select your service and click the Users menu. Then click the three-dot menu to set the new role.




You can also edit the user's information or remove the user from the subscription.



Session tokens' lifetime is 20 minutes. Any changes are reflected only if the user logs out and log in again, or after 20 minutes.