Login to the Work Portal

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Login to the Work Portal


In order for an end user to access the Work portal and make use of features in Automation Server, that user must be authenticated with an account created in such Work portal.



Cookies must be enabled to log into the Bizagi Work Portal





Accounts are created in Bizagi from the user administration options found under the Work portal administration.

For more information about such option, refer to Users administration.


To authenticate, end users need the following information from their credentials:

1.User: A unique user name as defined by your admin.

2.Password: The personal password for your user.

3.Domain: The domain to which your user belongs to, as defined by your admin.


Domain field visibility

Several authentication methods (Bizagi, LDAP, Custom, Windows and Mixed) display the domain as a dropdown combo when and end user tries to access the Work Portal. For example using Bizagi authentication it will look like this:




This combo will only appear if after the following validations more than one domain can be displayed:

If a domain only contains inactive users that domain will not appear.

If the admin is the only user on the default domain (named domain by default), it will not appear.



You can change this behavior by adding the following keys in the Web.config file

To show domains with inactive users:
<add key="ShowDisabledDomains" value="1" />

To show the admin domain:

 <add key="ShowAllDomains" value="1" />


Login options

To log in, simply input your user, password and domain.

When doing so you may consider using the login options available as radio buttons at the bottom of the screen.


Remember my account and password: If this option is selected, the next time you access the Work Portal you will enter automatically.


Remember my account: If this option is selected, the next time you access the Work Portal you will be presented with your user (and domain) automatically filled in.

You will need to enter the corresponding password.  


Always ask for account and password: By default or if this option is selected, nothing will change when compared to the first log in.

You will need to enter both the user (and domain), plus the password the next time you access the Work portal.





When selecting the Remember my Account and Password option and while using either Windows or Bizagi authentication, consider that you need to enable the Overwrite automatic administration of Cookies setting directly in Internet Explorer.


To do so, edit the Internet options settings in your Internet Explorer's Tools menu. and go into Privacy -> Advanced Options

-> Advanced Privacy Settings.


If you wish to view further Login options which are only available in the development and testing environment, refer to Quick prototyping.


Account options

At the login page, you may find useful options for your account such as: change password, forgot password, and unlock account options, as described below.


Change password

Allows you to change your account's password, for instance to comply to your corporate password duration policies.




To do so, click the Login_ChangePassword0 icon.

You will be prompted for your: user, domain, current password, and new password and its confirmation.

You may need to input a secret question paired with its secret answer (provided that this option is enabled by your organization).




Forgot password

Allows you to reset your account's password, if you have for instance forgotten it.




To do so, click the Login_ForgotPassword0 icon.

You will need to locate your user first (specifying domain as well), to then use the Recover password button.

Note that you may need to address the secret question by entering the previously set secret answer to complete this procedure (provided that this option is enabled by your organization).

A new password is sent via e-mail after this procedure.




Unlock account

Allows you to send an e-mail request to your admin, so that your account can be unlocked.

An account lockout can happen due to several reasons, including reaching a maximum number of failed login attempts.




To do so, click the Login_UnlockAccount0 icon.

You will need to input your user, domain, password and a meaningful observation for the admin to consider your request.





Admins unlock accounts by using the User Pending Request option available under the Work Portal administration.