Configure Azure AD B2C using SAML 2.0

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Configure Azure AD B2C using SAML 2.0


Azure AD B2C is an Identity Access Management system that enables users to use social, enterprise or personal accounts to get SSO access to the application where is configured.

This article provides a step-by-step guide about the configuration needed, both in Azure AD and in Bizagi, to integrate your authentication in Bizagi through Azure AD B2C. Note that these steps are done only once, typically by an admin user of your Customer Portal having access to your Azure AD B2C.




Once you have carried out these steps users sign in to any cloud-based service directly via your Azure AD, as described at Signing in the Bizagi Cloud Portals and Applications.


Before You Start

To configure Azure AD B2C supporting SAML 2.0, you need:


Have a resource with an Active Directory B2C.

Create a B2C Tenant inside the Azure AD B2C. To know how to create a B2C Tenant, click here.



The Forgot Your Password flow is not supported.


Associate the SAML 2.0 protocol with the B2C.


Configure the necessary policies to support SAML 2.0

To do so, go to your tenant configuration and go into the Identity Experience Framework.





Bear in mind that you need to be in the subscription and in the active directory where the B2C tenant was created.


Create the Policy Keys needed to establish trust with the services that you are going to integrate with. For this, click Policy Keys and then click Add.  






Register a SAML application in Azure AD B2C. For more information about registering a SAML application in your Azure AD B2C, click here.




To know more about custom policy keys, click here.


To have previously generated and imported your own certificates.

The integration uses the certificates to sign assertions.

This step is not bound to Bizagi nor restricted by any special requirement of Bizagi (you normally do it yourself).

If you need some guidance or an example on this step, refer to Generating and installing certificates.


To proceed with these guided steps, you need to have imported certificates into your Identity Provider. For this exercise, you need:

The certificate information in .P12 or .PFX  file format.

The password for the certificate file, as defined by you when you exported the public and private keys.


Azure AD particularly does not demand that the P12 certificates match configuration on Azure's side.


If you will be encrypting assertions as well, you also need this information for another certificate.


For further information about certificates refer to Considerations about certificates for SAML authentication.



You will need to be in charge of managing your installed certificates (keep track of its expiration date and other relevant maintenance aspects such as changes in your Identity Provider's endpoints).


To have already users into the Customer Portal

When integrating any Identity Manager, you need to synchronize authorized accounts so they can access Bizagi 's cloud-based portals.

Synchronizing means importing or updating the account's primary identifiers. The Bizagi's account email must match with the attribute NameID of the SAML assertion. Usually the email is the most common parameter. See Create company users.


Bizagi does not store passwords when integrating an Identity Manager.



You cannot have two or more users with the same email, because it is considered as part of the primary identifier.


Once you have verified in the Customer Portal that there has been at least an initial import of your users into Bizagi, you may proceed.


What you need to do

An outline describing the configuration needed to sign in with Azure AD considers these steps:

1.Configure your identity provider in the Customer Portal.

2.Download the Bizagi metadata file.

3.Register an authorized application in Azure AD B2C.



Follow the steps presented to integrate your Azure AD after you've created the company users:


1. Configure your IdP in the Customer Portal

Access the Customer Portal as a company administrator, select the Settings Icon, open the Protocols menu, and click Add authenticator.




Select the SAML 2.0 option in the protocol drop-down list, and configure these settings:

IDP: Name of the identity provider associated with the protocol selected.

Display name: name of the authenticator displayed in the Customer Portal.

Description: Brief description of the authenticator.




Define the domains

If you need to activate multiple authenticators, you can define the email domains associated with each authenticator. See Multiple authenticators for cloud-based portals.


Metadata file

Provide the path where the Azure AD metadata file is located. This location is typically an URL. Such URL in Azure AD is usually found at:[tenant]/federationmetadata/2007-06/federationmetadata.xml


You need to provide the id of your tenant/subscription (as copied into your clipboard in the first steps of configuring Azure AD). This property is not mandatory and can be provided later at the end of the configuration procedure. See Get the Azure metadata file.


You can also paste the XML or upload an XML file.




Signing Certificate

Signing certificate: Use the Browse button to locate and upload the digital certificate (in P12 or PFX format), containing the public and private key that will be used to sign the assertions generated by Bizagi.

Signature certificate password: Provide the password of the digital certificate used for the signing of assertions.

This password should match the one you defined when exporting certificate information in P12 format.

Signing algorithm: Select either SHA1 or SHA256.


Encryption Certificate


When Bizagi sends messages to the identity provider, it sends two types of assertions.

Authentication request: which does not have any sensitive information, therefore is not encrypted by standard definitions.

Session log out request: This assertion contains sensitive information, and can be encrypted. If you set this property on, session log out request are   encrypted by Bizagi. Make sure that your identity provider supports receiving log out request encrypted.


Verify that your Identity Provider supports the encryption of messages. If you do not know or encryption is not supported, leave these fields empty.


Encryption certificate: Use the Browse button to locate and upload the digital certificate (in P12 or PFX format, containing the public and private key) that will be used to encrypt the assertions generated by Bizagi.

Encryption certificate password: Provide the password of the digital certificate used for the encryption of assertions.




Sign In options

Binding SSO: We recommend selecting POST so that there is support for longer messages.

Force auth: set to Yes to disable SSO capabilities so that every time users attempt to log in to Bizagi, they have to provide their credentials. Using this option depends on your authentication requirements and expectations.

SAML Name ID Policy format: This is the format of the NameID (primary user identifier) expected by your identity provider. We recommend use the Email address.


Sign Off options

Binding SLO: We recommend selecting REDIRECT as supported specifically by Azure.

Encrypt messages: Bizagi sends a session logout request assertion. This assertion contains sensitive information, and can be encrypted. If you set this property Yes, session log out request are  encrypted by Bizagi using the encryption certificate. Make sure that your identity provider supports receiving log out request encrypted.




Company information

Organization Name: Name of your company sent in the assertion.

Organization URL: URL of your company sent in the assertion.

Technical Email Contact Address: Email address of your platform administrator.




2 Download the metadata file

Before configuring Bizagi as a service provider in your identity provider, you need to download a file that contains the metadata of the SAML configuration. This file is usually required by Identity Providers to define predefined configurations.


Make sure that you upload the Signing Certificate, and set the Signature certificate Password.

To download the metadata file, Bizagi has the following endpoints


You can review this metadata file by browsing it at:



You can either preview or download the file:




3. Configure the Azure AD B2C


3.1 Log in to your Azure services with a user account with admin rights.

Access your Azure subscription with the Azure AD service.

You will need to sign into Azure's portal at  




Make sure that you need to be in the subscription and in the active directory where the B2C tenant was created.




3.2 Register the  Application

Open the Azure AD, and select the App registrations menu. Click New registration:




Give a name to your application. Then, select the supported account types. Make sure that you select the tenant associated to the B2C. Finally, type your project's URL.




3.3 Change the application manifest

Once your application is registered, you will be able to see it in the App registrations menu. Go to the application.





In the manifest, change the following parameters with the values below:



replyURL withType








3.4 Get the metadata URL

Go to the Identity Experience Framework and open the TrustFrameWorkBase file.




Look for the TechnicalProfile node associated to the SAML protocol. Inside, copy the IssuerUri, which is the metadata URL associated to the SAML assertions generator.




Finally, add the following suffix to the URL copied: Samlp/metadata



The metadata URL must have the following format:




where <B2Ctenant> is the name of the B2C tenant created in the Azure AD B2C.


Access the Customer Portal as a Company Administrator, click the Settings icon, open the Protocols menu an edit the SAML 2.0 authenticator created previously. , Paste the metadata URL. Then save your changes.




Finally you need to activate the authenticator. Before activating the new authenticator, review carefully your configuration settings. Bizagi displays a warning message when activating the protocol.




To test your configuration we recommend that all users log out and opening a new tab using incognito mode, or use a different browser. If the configuration with a new IdP fails, you can Restore the authentication protocol.



In case the authenticator fails, you can review:

Troubleshooting SAML message exchanges

SAML Error codes