Automation Anywhere: GetWorkitemsByCase

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Automation Anywhere: GetWorkitemsByCase

Overview

This operation returns a JSON containing all the information of the workitems of a specific case that the authenticated user can access.

 

Input

token: Token used to authenticate the user.

process-id: ID of the case.

base-address: URL of your Work Portal.

 

Output

processes: A JSON containing the workitems information.

 

AutomationAnywhere022

 

Important considerations

1.Generally before using this operation you must get the authorization token using the Authenticate operation.

2.The ID of the case can be obtained from the GetCaseByProcess operation.

3.Several important properties can be retrieved from this operation

oThe case ID is identified by the key "id".

oThe attributes related to the process are identified in the "parameters" array showing their xpath and  value.

oThe "taskName" key is useful to identify a specific workitem you are looking for.

 

Here you can see an example of  how the JSON looks like

{
         "@odata.id": "http://wp-danielpd/AutomationAnywhereV2/odata/data/cases(6)/workitems(31)",
         "id": 31,
         "taskName": "AA Response",
         "state": "green",
         "estimatedSolutionDate": "2027-06-01T00:00:00-05:00",
         "parameters": [
           {
                     "id": "f4098dd5-50e8-45a8-9b18-5e056c7eb234",
                     "name": "Full name",
                     "xpath": "CVReader.Fullname",
                     "type": "VarChar",
                     "required": "True"
           },
           {
                     "id": "45e2e89e-70b3-4e1e-888a-3c54ee6cfbe5",
                     "name": "Profession",
                     "xpath": "CVReader.Profession",
                     "type": "VarChar",
                     "required": "True"
           },
           {
                     "id": "ee05d38e-a88c-4297-a4ae-0f64bd513af9",
                     "name": "Years of experience",
                     "xpath": "CVReader.Yearsofexperience",
                     "type": "VarChar",
                     "required": "True"
           }
  ]
}