Automation Anywhere Callbacks

<< Click to Display Table of Contents >>

Navigation:  Bizagi Studio > Bots > Automation Anywhere bot integration > Adding an Automation Anywhere Bot to your configured connection >

Automation Anywhere Callbacks


From version 11.3.2 of Automation Anywhere Callbacks can be used to retrieve outputs of your bot directly from your bot execution. Bizagi supports callbacks to retrieve outputs directly from the bot without the use of a Metabot.

To use this feature you must create a new endpoint in your Work Portal. This article will explain how to open this end point.


To configure an Automation Anywhere Callback, complete these steps:

1. Configure the callback in the Control Room

2. Configure the callback in the Automation Anywhere connection in Bizagi Studio

3. Configure the security definition for your callback


Endpoint format

This endpoint URL must always have the following format:


[Work Portal URL]/api/rpa/automation/callback


Your Work Portal URL is the URL used to access your work portal. Usually it is built using the following pattern


[http or https]://[Machine name]/[Project name]


From now on your endpoint URL must be an exact coincidence at any step of the process to successfully execute the Callback


Automation Anywhere configuration

The first step to configure your Callback integration is to activate it in the Control Room. Follow these steps to activate it:

Log in using an administrator account.

Go to Administration > Settings > CONTROL ROOM DATABASE & SOFTWARE and click Edit.




Scroll down to the Deployment settings and click the big plus icon on the Callback URLs section




Write your Callback URL




Scroll to the top of the window and click Save changes.




Security configuration

To allow access to the Callback end-point in Bizagi you must create an authorized group of users that can use this service. This must be done at the individual process level.

Follow these steps to configure your security access for each process.

Go to the Expert view and in the Security tab and navigate to Authorization > RPA > Callbacks.




Here find your process that uses Callbacks.




Add either a User group, Role or Stakeholder authorized to access the process.




Select the Allow option and click OK.

This new user is now authorized to work on the case but the Callback needs an RPA token generated by this user.


RPA Token

Log into your work portal as an user with rights to create OAuth Tokens. Go to Admin > Secirity > OAuth 2 Application.




In the new panel click the plus icon to add a new application.




Give it a Name and select the Grant type as Client Credentials.




Check the API and RPA Scopes.




In the field User Name, select one of the users previously authorized by its Group, Role or Stakeholder, and add a Description.




Finally, click Save. at this point your Bot using callbacks is ready to run.