When all the environments a customer requests are provisioned, different portals are created. However, not all the portals are intended for all users.
Depending on the type of user you are, you may have or not access to each portal.
There are two types of portals as a result of the provisioning process:
Within the Administration portals you can encounter two portals:
•Customer Portal: can only be used by the Subscription administrators and lets you manage the users and permissions for all the services acquired from Bizagi's cloud platform. For further information regarding this portal, refer to Customer Portal.
•Management Console Web: accessed by the Environment administrators. These portals (one portal per environment) is used to manage environment parameters, set execution traces and manage scheduler operations. For further information regarding this portal, refer to Management Console Web.
The Work Portals are used by test and end users to work in the automated processes of your organization. These portals can also be used to create reports of your company's processes, as well as create live processes.
The following image relates the users and the portals, and specifies the actions that can be done in each one of them.
Depending on the role of a user, they can access different portals. You can manage user identities differently depending on whether the portal is under for management purposes or is your end-users portal.
Bizagi Customer Portal and Management Console Web
Bizagi offers portals to manage your subscription users and projects. These users are administrators, and are not users accessing applications developed in Bizagi Studio. There are two Bizagi portals:
•Bizagi Customer Portal
•Management Console Web
Any user accessing these portals needs to be registered in the Customer Portal and associated with the Automation Service subscription. These accounts are managed by the Customer Portal administrator, see User management. You can use an external identity provider for this portals, see Signing the Customer Portal.
Both portals use the same identity provider, if you change the identity provider for the Customer Portal, affects the log in of the Management Console Web.
Other portals offered in Automation Service are related to each acquired environment. For each environment you have a Work Portal.
This portal remain under a private cloud, so you can define your own identity provider for user log for the Work Portal. You can consult further information about Identity and access management.
Identity provider is independent for each environment's Work Portal. And is different from the Customer Portal and Management Console web identity provider.
Understand the first steps of each of these portals: