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FAQs

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FAQs

General FAQs

What is the price of Bizagi Modeler?

Is Bizagi Modeler open source?

How do I install Bizagi Modeler on my Mac?

Can I install Bizagi Modeler on a multi-user setup?

What kind of files does the Modeler handle?

What is the BPMN version supported by Bizagi Modeler?

How do I know if my diagram has modeling errors?

 

Modeler Services FAQs

What are Modeler Services?

What are the plans in Modeler Services?

What are the benefits of Modeler Services?

What is the minimum subscription period?

How do I know which plan I am on?

How do I move from one plan to the next?

How do I change the way I pay for my current plan?

What should I do if I have PayPal as payment method?

I have multiple users in my organization that wish to collaborate on process models with me, how can Modeler Services help me?

I have already uploaded models to the cloud in the Personal plan, will I lose them when I purchase Professional or Workgroup?

I am currently in a Workgroup trial, what happens next?

I am currently using Workgroup, what do I need to know?

What happens to my models when I am invited to a Workgroup or Enterprise subscription?

Can I still access my models in the cloud?

What happens if I don’t want to continue using my service plan?

What happens when I cancel my subscription?

To access Modeler Services, do I need to reinstall Bizagi Modeler?

What devices can I use Modeler Services on?

Where can I go to get support?

 

Diagramming and documenting FAQs

Can I work on diagrams that were not designed in Bizagi Modeler?

Can I import and export extended attributes using XPDL language?

My model includes several sub-processes. How can I import all the diagrams in a new model?

How can I diagram the communication between processes?

How can I diagram a large process?

Can I remove or change the Bizagi logo from my diagrams?

How should I manage fonts in my documentation?

How can I include special characters to support my language?

How can I disable the message that shows up when changing element types?

 

Sharing documentation FAQs

Can I use the Modeler with several people to work simultaneously on the same diagram?

How can I share my process diagrams and documentation with colleagues?

How can I present my processes in a business meeting?

Why is my sub-processes' information not being included when I publish?

 

Troubleshooting FAQs

Why can’t I use pools, lanes and milestones in a sub-process?

Why can't I see all the figures in the palette?

Why do I get an activation message of ActiveX every time I export my models to web?

I get the error Exception from HRESULT: 0x80010001 (RPC_E_CALL_REJECTED) when exporting to Word

Why can’t I open my .bpm models shared in SharePoint directly with Bizagi Modeler?

After publishing the web output to SharePoint 2010, the default page will not open. What can I do?

Why can't I publish to my MediaWiki?

I get the message Error loading the model because it is being used when trying to open a Bizagi Collaboration Model file