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Monitoring and operations

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Monitoring and operations

Overview

Bizagi Cloud is powered by Microsoft Azure and managed by Bizagi. It introduces a cloud-centric architecture which leverages the best services and techniques to offer a secure, reliable and high performing cloud environment.

 

When being managed by Bizagi, as well as other security controls mentioned in Bizagi Cloud Security, a designated department runs Cloud operations to assure integrity, confidentiality, and availability of data.

 

Security in service operations

People and processes operating Bizagi Cloud undergo strict security controls.

Access control is aligned with market best practices. This helps to maintain security, continuity, and privacy.

Bizagi's security policies and procedures are based on the ISO 27001 standard, and also consider applicable addendum to cloud privacy.

 

For data privacy enforcement, upon termination of a subscription, data is erased and rendered unrecoverable (though customers can request for retrieval of their data with prior notice).

 

Monitoring and logging

Monitoring and logging for Bizagi Cloud services, applications, systems, data repositories, middleware and applicable infrastructure in general, is in place.

Logs are analyzed to look for anomalous behavior and monitoring of the service as a whole is conducted so that staff are alerted upon to any anomalies.