SMS provider configuration

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SMS provider configuration

Overview

Bizagi supports multi-factor authentication via sending a code via SMS to end users' contact cellphone number. This article explains how to set your SMS provider for multi-factor authentication.

 

Our supported providers:

Twilio

 

What you need to do

To set you SMS provider, head to the Environment option located on the Configuration menu on the ribbon.

 

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Under the Popular tab, select the environment you wish to set either Development, Test or Production.

 

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Next, scroll down to SMS Configuration.

 

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Fill out the fields:

Default country code: This code will be used if a user's phone number doesn't have one.

Code validity period: The time in minutes in which the sent code will be valid.

Number of codes allowed: The number of times a user can request a code. Bizagi will not send any more codes if the number of requests reaches this number. Codes can be requested again when the time-out to between requests expires.

Time-out between code requests: The time in minutes that Bizagi will wait before sending new codes after reaching the maximum number of codes allowed.

Provider: Your SMS provider.

Account SID: The security identifier that acts as a username.

Auth token: The security identifier that acts as a password.

From numbers: The numbers used to send the code according to the end user's location. The default number is used when there is no match for the user's country code.

 

Now, add a new number by clicking the New button. A pop-up appears where you can input the numbers set for your provider.

 

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Add your SMS provider number and select the countries where that number will be used to send text messages.

To add a country click the plus icon.

To delete a country click the trash icon next to its name.

Once you're done click OK.

 

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Your number will be added to the numbers grid and it can be selected as the default number.

 

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Any added number can be edited or deleted once it is selected.