Buy Licenses

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Buy Licenses

In order to buy and manage licenses, renewal dates and maintenance periods correctly, payments should be done through our Bizagi Online Shop, where you will be able to select a secure method of payment.

We recommend you first get a clear understanding of how Bizagi licensing works. Then, please follow these steps carefully to purchase Bizagi licenses.

 

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Take into consideration the following concepts regarding licenses:

When a license key is activated in a production server (or computer) you create what we call an installation.

Credit Card is the fastest and easiest method of payment and transactions are registered in real time. Bank Transfers might take up to 3-5 working days to settle and you would need to transfer the money to a bank account in Germany.

You are buying from Bizagi Limited, a company registered in the UK. If you are located in the UK you will always be charged with VAT. VAT will not be charged if you are located in an EU country and you enter a valid VAT number, or if you are located in a country outside the EU; otherwise VAT will be charged.

Be aware that the procedure varies if you are buying for the first time, New customer, or if you are a Returning customer.

 

Returning customers

Customers who already bought a product or service from Bizagi and wish to buy additional users for an existing installation, renewals, licenses for new installations, or other products can do so through Bizagi Portal.

 

When buying additional User licenses, you need to decide whether they are needed for an existing installation or for a new one. This way they will be associated to the appropriate installation.

 

1. Sign in to Bizagi portal with your online account credentials and select Internal Purchases on the main menu.

 

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2. By default you will be taken to My licenses tab, where you will see any registered installations you have. Additionally, you can see your license keys, license history, download license confirmation and renew or purchase more licenses or services.

 

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1. Server Name:

Name of the Server

7. See license key:

Shows the license key.

13. Product Name:

Name of the product. Link to display the key of the product bought.

2. Installation Name:

Name of the Installation.

8. Download:

Downloads the confirmation of the Bizagi Order bind to this license.

14. Number of Users:

Is the number of users each license can cover.

3. Number of Users:

Total amount of user licenses purchased.

9. Number of Users:

Is the number of users each license can cover.

15. Expiration Date:

The last day of license coverage for the specified number of users.

4. Expiration Date:

Latest expiration amongst the licenses purchased.

10. Expiration Date:

The last day of license coverage for the specified number of users.

Displays a button to renew when there is less than a month to expire.

16. License confirmation:

Button to download the confirmation of the license.

5. Product Code:

Id of the product purchased.

11. Unused Keys:

This section list all the unused keys. Unassigned to any installation.

17. Need help buying?:

Link to Bizagi Help.

6. Product Name:

Name of the product, date of the purchase.

12. Product Code:

Id of the product purchased.

18. Buy licenses for new installations:

Link to Bizagi Store to buy Licenses or Services.

 

To buy additional users for an existing installation, click the button above the installation summary, Buy additional users.

The purchase will be linked to the installation selected.

 

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If your license is next to expire, you will not be able to buy more licenses for it.

If the maintenance is close to the expiration date you will see a Renewal button.

The purchase will be linked to the installation selected.

If you want to license a new installation, on the bottom of the screen there is a button to Buy licenses for a new installation.

 

3. By selecting Buy licenses for new installations you will be taken to the Online Shop where you can select the product that fit your needs. In case you need an additional product, you need to complete the transaction related to the selected product and create a new one.

 

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Once you are ready, the first step is Create purchase order.

Review the product and the quantity required by reviewing your shopping cart. Click Continue to move to the next step.

 

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4. Update your customer information if needed. Click Continue to move to the next step.

IMPORTANT: make sure to enter your information accurately including the email address, as this information is encrypted in the license key and is used to create an online account for product support.

 

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5. Select the payment method between:

Paypal (Credit card): this option will take you to the PayPal site to complete your purchase.

Bank transfer: This option will take you to a page with instructions and information to complete the purchase.

 

6.  After you complete the payment you will come back to a confirmation page on Bizagi Online Shop.

Once the payment is received we will send an order confirmation e-mail with product information and activation keys.

 

New customer

1. In Bizagi Studio go to the Help tab and select the License Administration menu.

Select the Buy Now button on the bottom right corner.

 

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2. You will be directed to a Contact Us form where you will need to fill in your information. A sales representative will contact you soon. You can purchase the licenses in Bizagi website through the Internal Purchases tab.

 

3. After you complete the payment, come back to the confirmation page on Bizagi Online Shop.

Once the payment is received we will send an order confirmation e-mail with product information and activation keys.

You will receive a second email with details of your new online account to access Bizagi portal and instructions to activate it.