Bizagi offers the possibility to use an e-mail server to send notifications defined in Processes.
This is easily achieved by specifying the e-mail server's location in the Environment options of your Bizagi project.
However and as a recommended practice, in a production environment you should use an intermediate SMTP service to run on the local Bizagi server (where Bizagi Engine runs).
Advantages of using such intermediate SMTP service as a bridged connection to your corporate SMTP server, are:
•The need to use authentication to relay to the corporate SMTP server.
Furthermore you may use a different SMTP port number than the default one (port 25).
•The possibility to have business continuity in your processes (in an eventual case in which the SMTP Server is temporarily off-service, processes in Bizagi will move on leaving notifications in queue at the IIS).
•Improved traceability and monitoring for process notifications (furthermore, obtaining additional stats) and the use of a store and forward mechanism.
In some scenarios, you may even consider using the intermediate SMTP server on a different server other than the Bizagi server. This is not ideal but useful when Bizagi server has no direct access to your corporate SMTP service.
For processes running in Windows operating systems, such local SMTP service is provided by the IIS which may be enabled directly at the Bizagi server.
For more information about installing and configuring an SMTP intermediate service, refer to: