RDP access to Bizagi Management Console

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RDP access to Bizagi Management Console

Bizagi Management Console has a similar look and feel to that one of Bizagi Studio.

Bizagi Management Console is still a desktop application, but its purpose is to allow you to admin parameters of your project while on a live environment (i.e., testing or production environments).


The following article is applicable to Bizagi Cloud testing and production environments (or staging if applicable to your subscription).

It describes how to access the Bizagi Management Console via RDP, in order to perform maintenance activities such as: following up Scheduled jobs, changing the SMTP Server for notifications, setting authentication and authorization, or reviewing connection parameters configured to integrated external systems, amongst others.


RDP Access

Follow these steps to access the Bizagi Management Console:


1. Launch a remote desktop connection as made available in your Windows OS:




2. Input the following address [MC_RDP] and click Connect.

Then, ensure you provide authorized credentials:





For username input: [MC_USER]

For password input: [MC_PASS]

When done, connect to the remote service.


3. Once inside, launch the Bizagi Management Console.

Do this from its shortcut or by locating its executable BizAgiMC.exe file at C:\Program Files\Bizagi\Bizagi Studio\MC\:




And finally load your project by clicking on its name:




Options available in the Bizagi Management Console

The following administration options are available for your Bizagi Cloud environments.

All other options not explicitly listed in this article are not supported nor available for use in Bizagi Cloud environments.



Descriptions provided below are aimed at illustrating how to edit configuration of certain Bizagi features.

For an actual in-depth detail about these features, how to use them or what they are for, refer to the full Bizagi documentation online at http://help.bizagi.com/bpm-suite/en.


Managing environment parameters

You may click on the Environment option located at the upper ribbon in order to manage environment parameters.




You may manage the options described in the following table.





Email configuration (popular tab)

Enable Email

Allows or restricts Bizagi to send e-mails. If checked, e-mails will be sent. If not checked, e-mails will be ignored.

SMTP Server

Defines the name of the SMTP service.

SMTP Server Account

Defines the sender mailbox address used to send e-mails.

Send Email Copy to

Defines an e-mail account to which a copy of all e-mails sent by the application will be sent

Send Email BCC to

Defines an e-mail account to which a blind copy of all e-mails sent by the application will be sent

Email integration (popular tab)

Enable lookup email

Enables the possibility to retrieve emails from the configured account to be able to complete tasks via e-mail without entering the Work Portal.

Connection type

Supported and available option is Exchange.


Defines the account that will receive the e-mail replies sent by end users.

Mailbox Service / Host

For Exchange, the Mailbox service receives the Exchange Web Service URL, which is an .asmx URL, the default URL for this service is https://[MailServer]/EWS/Exchange.asmx.


Defines a valid user name within your e-mail server in order to perform the connection.


The previously mentioned user's password.

Upload options (advanced tab)

Upload Max File Size

Defines the maximum allowed size in bytes of files to be uploaded.


Consider the next table in order to convert to bytes the most common units of measurement for data storage:

1 KB (Kilobyte)= 1.024 bytes.

1 MB (Megabyte) =1.048.576 bytes.

11 GB (Gigabyte) =1.073.741.824 bytes.

SOA options (advanced tab)

SOA Business Key Enforcement

If checked, using Bizagi SOAP web services will display an exception when attempting to register a business key pointing to either a parameter or master entity that does not exist in Bizagi.

If not checked the business key will be saved as null.

Logging  (advanced tab)

Enable Entity Logs

Enables the logging of information on the entities, and the logs of changes in user's configuration.

Web services interfaces options (advanced tab)


This parameter is used to configure a Timeout for synchronous Web Services. If the value specified is less than or equal to zero, it will be ignored. Thus, Bizagi will wait for a reply with success or failure, no matter how long it takes. Since this can cause blockages we suggests setting a value.

Abort notification options (advanced tab)

Disable Abort Notifications

When selected the Abort notifications will not be sent. Abort notifications are sent to all users who have pending tasks in a case that is aborted in the Work Portal.

Custom tab

Custom options

Add, edit and delete parameters that you may include to be used inside business rules.


All other options not explicitly listed above are not supported nor available for use in Bizagi Cloud environments.


Tracking scheduled jobs

You may click on the Scheduler module (located to the left), to follow up and track the execution of jobs performed by the Scheduler service.

The Scheduler is in charge of carrying out jobs such as: sending alarms, triggering timers (activating timed event delays), running custom jobs, among others.




Refer to the table below to learn about the categories of execution of jobs.




User Jobs

User Jobs are a set of steps that can be run according to a schedule. For example, run once by specifying a specific date, or run periodically during a given interval of time. The status of these jobs can be consulted in this category.

System Jobs

Bizagi performs tasks automatically in order to ensure a proper system status. This category stores the jobs related to system maintenance tasks.

It is not recommend to manipulate the information of system jobs (they are listed for tracking and error diagnostics purposes).

Wait Jobs

Wait jobs show the status of the scheduled jobs that are related to Process Activities.

In this category we find such jobs as timers and Asynchronous Activities.

Alarm Jobs

Alarms are messages that are sent to different target groups in accordance with time criteria when an activity is about to expire, expires or has already expired. In this scheduler category, the jobs related to configured alarms are stored.


Managing parameters for integrated systems

You may click on the Systems module (located to the left), to view or modify the different parameters affecting integrated systems and services, such as the ones regarding connectivity or credentials.


You may edit parameters for either integrated ECM document repositories, connected databases through Data Replication and Data Virtualization, web services, and Bizagi Connectors others than SAP.




Managing organizational definitions

You may click on the Organization module (located to the left), to view or modify the Working time schema set for your organization.

Similarly, you may redefine or create new user groups.




Managing security settings

You may click on the Security module (located to the left), to view or modify the different settings of the Work portal authentication (type of authentication and its specific parameters), authorization (access control to the different processes or menu options). and LDAP integration.




Regarding authentication, consider:

By default, all projects are set to use Bizagi (local) authentication.

This means that if you are planning on using Bizagi authentication, then you do not need to perform any changes.

Most widely used and recommended integrated authentication types are those providing Single Sign-On capabilities via SAML 2.0 support. To set up authentication, it is strongly recommended that you integrate your corporate Identity Manager and do this by ensuring that it is compliant to SAML 2.0, as described at SAML-based authentication.



Note that as mentioned at the beginning of this section, the following options are not available and not for use:

Project administration (creating new projects, upgrading projects, deleting projects, disjoining projects, changing its database, or recreating from database).

Scheduler service administration (starting or stopping the scheduler).

Others (such as traces activation, deleting cases, changing the admin password, license administration options).