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For each environment, customers are able to choose a Performance Level to fit specific organizational needs and budget, and most importantly, are able to scale such performance definition dynamically.

Performance Levels are distinguished by storage capacity and performance, which are measured in Bizagi Performance Units (BPUs).

Scalability is one of the three main pillars offered by Bizagi PaaS, as described at Bizagi PaaS overview.





Scaling up and down

Customers can scale up and down the Performance Level of any environment to match demand.

Scaling up and down is done by the customer via self-service, through the use of appropriate options available in the Management Portal.


Whenever customers requests a change, they will be assigned a new set of resources to support the new Performance Level (number of BPUs) within a short period of time, and this will be done without interrupting the operation of the system.

This way, customers maintain full control and governance about demanded resources and their costs.


What is a BPU?

A BPU is a unit of measurement, which is used to measure the resources (capacity and performance) that are guaranteed to be available in an environment to execute 10,000 steps per month. A step is any shape in a process diagram except for the end shape.


To determine the BPUs required (the correct Performance Level required storage capacity), customers should estimate the expected number of steps they will execute per month, and divide this by 10,000.