When querying cases or other Data services of the Bizagi OData API, recall that such business information may return images or uploads in general, stored as file attachments in the processes.
In order to promote best performance, images or uploads in cases are not returned immediately per sé by this service.
Instead, an URL is provided to query such image or upload separately.
When obtaining information for an Xpath of the Image or Upload type, notice that you will need call upon the URL returned within its value, in order to invoke such URL and obtain the bytes of either an image or upload in general.
Consider that in this new invocation you may also use width and height as query parameters.